Terms & Conditions

Terms of Service

Last Updated: March 17, 2026

Introduction

These Terms of Service ("Terms") govern your use of the PawsiFypets website (pawsifypets.com) and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase. By placing an order, you represent and warrant that you meet this age requirement.

2. Account Registration

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Restricting access to your computer and account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

3. Products and Pricing

  • We strive for 100% accuracy in our product descriptions, images, and pricing
  • However, we do not warrant that product descriptions or other content are error-free, complete, or current
  • We reserve the right to modify prices for products displayed at any time
  • We reserve the right to correct pricing errors that may inadvertently occur, even after an order has been placed
  • We reserve the right to modify or discontinue products at any time without notice
  • All prices are shown in USD and applicable taxes and shipping costs will be added and displayed during checkout
  • Additional information about pricing and sales tax is available on the checkout page

4. Orders and Payment

Order Acceptance:

  • Receiving an order confirmation email does not guarantee acceptance of your order
  • When you place an order, you offer to purchase the product at the price stated
  • We reserve the right to accept or reject your order, or to cancel any order for any reason, including:
    • Product unavailability
    • Errors in pricing or product information
    • Problems identified by our credit and fraud avoidance department
    • Suspected fraudulent or unauthorized transactions

Payment Methods: We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Shop Pay
  • Apple Pay (on supported devices)

All credit card information is processed securely through our payment processor. Payment is due in full at the time of purchase. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping and Delivery

  • Shipping and delivery terms are detailed in our Shipping Policy
  • Delivery times are estimates and are not guaranteed
  • We are not responsible for delays caused by customs, weather, carrier disruptions, or other events outside our control
  • When available, tracking numbers will be provided via email
  • It may take 24–48 hours for tracking information to update in the carrier's system

6. International Orders and Customs

For international orders:

  • The customer is responsible for any applicable customs duties, taxes, or fees levied by their home country
  • These charges are not included in our product prices or shipping costs
  • We cannot predict or control these charges
  • Customs policies vary widely from country to country; please contact your local customs office for more information

7. Returns and Refunds

Our return and refund process is governed by our separate Refund Policy. Please review that page for detailed information on eligibility, timelines, and procedures.

8. Prohibited Conduct

You agree not to use our website for any illegal or unauthorized purpose, including but not limited to:

  • Transmission of malware, viruses, or other harmful code
  • Engaging in fraudulent activity or identity theft
  • Attempting to gain unauthorized access to our systems
  • Violating any applicable local, state, national, or international law
  • Scraping, copying, or reproducing our content without permission
  • Harassing, abusing, or harming another person

9. Intellectual Property

All content on our website, including but not limited to:

  • Text, graphics, logos, images, and videos
  • Product descriptions and photography
  • Website design and layout
  • Software and code

...is the property of PawsiFypets or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • PawsiFypets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website
  • This includes, but is not limited to, loss of profits, data, or other intangible losses
  • Our total liability to you for any claim shall not exceed the amount paid for the product in question
  • We do not warrant that our website will be uninterrupted, secure, or error-free
  • Products are provided "as is" without warranties of any kind, either express or implied

11. Indemnification

You agree to indemnify, defend, and hold PawsiFypets harmless from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) resulting from:

  • Your breach of these Terms
  • Your misuse of our website or products
  • Your violation of any law or regulation
  • Your violation of any third-party rights

12. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law provisions.

For customers located in Canada: Any disputes shall be subject to the exclusive jurisdiction of the courts of Canada.

For international customers: Any disputes shall be resolved through good faith negotiation or binding arbitration in accordance with international commercial arbitration rules.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and PawsiFypets regarding your use of our website and the purchase of products.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes are effective immediately upon posting to the website. Your continued use of the site after changes are posted constitutes acceptance of the new Terms. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

17. Contact Information

Questions about these Terms of Service should be sent to us at:

PawsiFypets
Email: info@pawsifypets.com
Website: pawsifypets.com