Shipping Policy
Shipping Policy
Shipping Policy Processing Time All orders require 1-3 business days processing time before shipment, regardless of shipping method selected.
Delivery Options & Timeframes
United States:
- FREE Standard Shipping: 8-12 days total
- Express Shipping: 1-3 days when available through our US warehouses ($5.99)
Canada:
- FREE Standard Shipping: 11-15 days total (includes processing + transit time)
International:
- FREE International Shipping : Delivery times vary by destination country most international orders: 10-15 days average
Express Shipping Availability Express shipping depends on product availability in our US warehouses. If your product isn't stocked in our US facilities, your order will automatically use our standard fulfillment method regardless of shipping option selected.
Shipping Cost Structure Shipping costs are calculated per product based on weight and destination. Multiple products may ship separately with individual tracking numbers.
Express Shipping Refund Policy If you paid for express shipping but your product ships via standard method due to warehouse availability, we offer:
- Partial refund of express shipping fee
- Store credit for future purchases
- Discount code as goodwill gesture
Important Notes
- Delivery times may increase during holiday seasons (Q4)
- All timeframes include processing + shipping time
- Products may ship from different warehouses based on availability
- Tracking information provided for all orders
Shipping times are estimates and may vary due to customs clearance or carrier delays.
Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update in the carrier's system.
Shipping Delays
Please note that shipping may be delayed during peak holiday seasons or due to unforeseen circumstances such as extreme weather events or carrier delays. We appreciate your understanding.